We offer two UK delivery options with the courier DPD:
Expedited Delivery (1-2 business days) and Standard Delivery (2-3 business days).
If Expedited Delivery is selected and the order is placed before 2:00 pm from Monday to Thursday, the order will be dispatched the same day and delivered the next day. If an Expedited Delivery order is placed on Thursday after 2:00 pm, delivery will be after the weekend.
Saturday Delivery: Any order placed after 2:00 pm will not be processed until the next working day.
Due to surcharges and further delivery costs from our courier service DPD, for any shipment to Northern Ireland or the English Channel Islands, an additional charge will be made.
Due to the unique nature of our roses and materials, each piece is truly one-of-a-kind. Variations can occur in colour and final appearance. Minor imperfections and irregularities in each creation are inherent and desirable characteristics of a genuinely unique and handcrafted product. Therefore cannot be considered as a fault or defect.
Please be advised that Endura Roses is not liable for the diminished value of the product resulting from the handling or improper aftercare of the product, broken glass, or accidental damage. We do not provide a certain guarantee regarding the lifetime of the roses, our only promise is that they last “up to” 3 or ten years or a lifetime, however, this is completely dependent upon the aftercare of the rose, providing that all the care instructions are followed, it will remain in its original condition and last.
Endura’s preserved roses are real roses and therefore are a classed as perishable items, meaning that we cannot accept returns for refunds or exchanges.